McDonald's Testing 60-Second Drive-Thru Guarantee
Select McDonald's restaurants in South Florida are testing out a new promotion that guarantees drive-thru customers a 60-seconds-or-less wait period for food or else they'll get a free sandwich on a future visit, which has drawn criticism from worker advocates, though McDonald's says it believes it will energize the crew and entertain guests. What do you think?
Susan Littenberg
A free sandwich is the least they can offer for keeping me from eating something for a whole 60 seconds.
Unemployed