L.L. Bean Ends Iconic Lifetime Return Policy
In a message to patrons, L.L. Bean announced that it would end its long-standing policy of guaranteeing products for life, citing modern business demands and customers exploiting loopholes in the plan. What do you think?
Timothy Perch
But finding a loophole in a well-intentioned policy and exploiting it into ruin is a cornerstone of the American dream!
Windowsill Botanist