# csvbase privacy policy

This policy was last updated on 2023-08-25

## Contact details

Data controller: Cal Paterson

Email address: cal@calpaterson.com

## Personal information we collect

We currently collect the following personal information from users who choose
to register:

- a username
- a timezone, if you change from the default of UTC
- and, optionally, an email address

If you experience a crash (eg a 500 error) we collect extra information about
your configuration, strictly for the purposes of debugging that crash.  That is
shared with Sentry (https://sentry.io/) and they retain it for 30 days.

For subscription purposes, our payment provider Stripe collects your payment
data, including credit card details, name, and address. We do not have access
to this data; it's solely used to process your payments.

## How we get the personal information and why we have it

We collect personal information directly during registration.

We use the information that you have given us to give your account a unique
name.  The email address is used if you forget your password.

Sentry collects data about users who experience a crash.  And Stripe only
collect data you provide to them.

We do not share this information with any other other parties.

## Legal basis for processing

Our processing of your personal information is based on your consent, which you
can withdraw at any time by contacting us.

## Storage

Your information is securely stored and not accessible to anyone else.

## Your data protection rights

Under data protection law, you have certain rights, including:

- your right of access your right to rectification your right to erasure your
- right to restriction of processing your right to object to processing your
- right to data portability

You aren't required to pay in order to exercise your rights.  If you make a
request we have one month to respond.

## How to complain

You can contact us to make a complaint.

You can also contact the Information Commissioner's Office if you are unhappy
with how we have used your data.  The contact details for the ICO are below:

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow Cheshire
SK9 5AF
Phone: 0303 123 1113
Website: https://www.ico.org.uk